// General Conditions of Purchase | Setdart Subastas
 

General Conditions of Purchase

Banner_640x175_24

To be able to bid on Setdart.com you need to be registered as a user.

Setdart.com is an online auction that has as its purpose the sale, via online public auctions, of art, antiques and other items that fit our purpose. Setdart auction and its tax body, Setdart Online SL, act as mediators between the owner and the purchaser of each lot.
In order to bid for an item, you need to register as a user, after reading the purchase conditions. Use the link on the homepage “Register as user” and fill in the blanks with your information.

Images_250x250_84

HOW CAN I BID?

The form will ask you to enter a “user code” and a “password”. This guarantees your privacy and the authenticity of the bids. Whenever you place a bid, the website will show your user code and not your actual name and surname, and the bid will not be fulfilled unless you enter the correct password.

Personal information must be authentic and correct as, in the case of any fabrication or manipulation, Setdart.com will end your client registration.

Once the form has been submitted, Setdart will accept you as a user and send you, via mail, the approval, after which you can start bidding. Registering as a user entitles you to receive the newsletter that Setdart sends to its users, every week, with the most important news.

As a client, on the website section “My Data”, you can change your data as well as user code and password. If you wish to unsubscribe as a user, you must contact us, via mail or phone.

Registering as a user involves no additional charge. As a member of the community, the only prerequisite for any type of operation is the acceptance of the rules of procedure. Once registered, the user agrees to use the means on Setdart.com for the aim for which they were created and to act in accordance with the law. While being a Setdart bidder, before the breaking of any of these conditions the user’s account may be suspended or removed without any prior notice or right to any form of compensation.

Images_250x250_89Incidents during auctions

In any case, Setdart reserves the right to extend the auction until the following day at the same time, or when it believes best, in order to guarantee access for all the users affected by the incident or, if it thinks fit, can proceed with the cancellation of the affected auction.

In the event of any connexion problem, the latest bidder will be notified, and at the same time a note will be posted on Setdart’s homepage.

The auction lots are displayed on the website with a thorough catalogue description and detailed images. Setdart, in addition, offers an assessment service and will inform you on the condition of the piece, its author, market prices or any other available data.

The assessment will be performed under the reasonable and prudent judgment of Setdart, but without assuming any responsibility for the content of reported information and, therefore, the buyer will have to form an opinion.
The data from the image gallery related to the author, origin, antiquity, provenance and condition of the lots are included after careful research, testing and assessment, but regarding its accuracy, Setdart accepts no liability. Stakeholders will have to form their own opinions in relation with the piece. If a user wants to physically see a lot, you can ask Setdart and we will arrange it whenever possible.
Images_250x250_55

Cancelling a purchase

As a buyer you can cancel a purchase within the period of seven days from the auction date, only in cases where the item does not correspond to the catalogue or has very significant flaws not mentioned in the description or that cannot be seen in the images. The inauthenticity of the object must be elaborated and justified by an authority on the subject.
The item must be returned in the same state and condition as when delivered. In any of these cases, Setdart will fully refund the amount of the purchase. Transport costs involved in the collection or delivery of the piece, or any other cost other than the price of the piece acquired at auction with commission and VAT, will not be covered by Setdart.
Any other claim that the buyer wants to make for inaccurate data or the falseness of the piece, must be directed invariably to the seller, while Setdart does not assume responsibility for the authenticity of the piece, but only mediation in the sale.
In no case may damages or compensation be claimed, for pieces having been auctioned or bought that have been misplaced in or withdrawn from the auction. The amount to be refunded is expressly limited to the price of the purchase of the piece.

Images_250x250_135

In no case will Setdart Online SL accept any responsibility for any possible damage occurring during transportation of the lots auctioned. Setdart Online SL will only be liable if the piece suffers any damage during its storage within Setdart facilities.

Reclaims on purchased lots will not be accepted under any circumstances, after 15 days from the issue of the pertinent invoice, by Setdart Online SL.
The parties involved, the seller and the buyer, must meet the provisions of the Heritage Act, the General Tax Law and Intellectual Property Law.
The operations Setdart Online SL is involved in, are subject to the provisions of Spanish law and, more specifically, to the provisions concerning mediation and storage contracts.

 

In the case of discrepancies between the parties for reasons related to auction transactions, the seller, the buyer and Setdart Auctions, waiving any other authority that may apply, will be subject to the jurisdiction of the Courts and Tribunals of Barcelona.

If you need any more information, please send us an email to admin@setdart.com.

Images_250x250_130

Images_250x250_85

Images_250x250_90

 

Images_250x250_91

 
 

Más entradas en Help in English

 
 

Compartir esta entrada



 
 
 
 

Añadir un comentario

required

required

optional


 
 
Síguenos

Recibe las nuevas entradas de este blog en tu mail.

Únete a nuestros seguidores: