// Buying in Setdart | Setdart Subastas
Setdart Subastas, contactanos en los Telf: +34 932 463 241 Y 936 247 055 Y en Madrid 91 764 73 26
 

Buying in Setdart

Setdart

Setdart.com is the leading online auction specializing in art, jewelry and design. You can participate in our daily auction through our website. Our system has provided many people with their first contact with the art market.

Setdart’s team comprises professionals with solid experience in the art market and we follow strict criteria when selecting items to include in our auction. We will be delighted to advise you if you do wish to acquire a lot.

 

REGISTER AS A USER

In order to participate in our online auction you need to register as a user, after reading our terms and conditions.

Use the link “Register as a user” and fill out the blanks with your data.

If you have any questions about your registration or about the general process, please contact us on 0034 93 246 32 41, or you can come to our offices in Barcelona and we will be delighted to assist you.

Opening Hours

Privacy and Security Policy

 

HOW TO BID

Once your registration has been approved by Setdart, you can operate as a bidder on our website.

Select the lot you wish to bid for, and then place a bid by selecting the amount you are willing to pay. Remember that you need to be connected as a user in order to place a bid.

After placing your bid, a pro forma invoice will appear on screen, including commission and VAT. Only when you accept this pro forma, your bid will actually enter the system.

By using the drop down menu, you may bid for the next amount available or you may bid for a higher amount. In the latter case, the auto-bidding system is activated. The auto-bidding is an automated system in which Setdart bids for you, saving your highest bid and using it only when another user outbids your lower bids.

Lots offered at auction may have a reserve price, which is a confidential minimum selling price agreed between the consignor-seller and Setdart. If at the end of the auction the highest bid has not reached the reserve price, the lot is not sold. Before the end of the auction, the consignor-seller may lower the reserve price. Therefore, the reserve price is movable downward.

Some auction lots do not have a reserve price, which means they are sold provided there is an auction bid, whatever the value of it.

Each lot has a low and high estimate, representing the opinion of Setdart experts about the range in which the lot might sell at auction. Estimates are based on the examination of an item and recent auction records of comparable pieces. An estimate provides prospective buyers with a preliminary guide to value.

It is strictly forbidden for any consignor-seller to bid for their own lot, in the hope of increasing its selling price. Setdart reserves the right to immediately cancel the user account used for this purpose, and to cancel the auction of that consignor lots.

If a lot has not reached the reserve price before the auction ends, the bidding system will indicate “Reserve price not reached” and automatically provide a 3-minute extension, so that potential buyers can keep bidding if they want to win that lot. Only in this case, the system will accept that a bidder exceeds his/her own latest bid in order to reach the reserve price and win the lot. When the auction ends, the stopwatch will read “This auction has ended”, and the user will be able to see whether the lot has sold or it has been left unsold.

If you are the winning bidder of a lot, you will receive an e-mail. Within the next working day, you will receive your invoice. You have then seven days to pay.

 

INCIDENTS

In the event of any problem of connectivity or access to Setdart services, it will be notified on Setdart.com homepage.

In any case, Setdart will not be held responsible for the causes or results of connexion problems, as they might be due to multiple causes unrelated to Setdart. Setdart reserves the right to extend the auction until the next day at the same time, or when it believes best, in order to ensure access to all users affected by the incident or, if deemed to be best, Setdart can proceed with the cancellation of the affected auction.

 

FAQ:

Setdart

  • Does becoming a member of Setdart cost anything?
    Registering as a user of Setdart is completely free.
  • How do I pay?
    If you win an auction lot, you can pay by card through our website. We accept Visa and Mastercards. For further information see online payments. Alternatively, you may pay in cash at our office in Barcelona or you may pay via bank transfer.
  • How much will I pay if I win a lot?
    If you are the winning bidder, you will receive an e-mail with your invoice, indicating the auction price and all additional costs. There is an 18% commission over the auction price. This commission is subject to VAT. If transport is needed, it will also be budgeted.
  • Once I have paid, how long will it take before I receive my lot?
    Once the lot has been paid, Setdart will arrange the packaging and delivery of the piece. The average delivery time is from seven to ten days. This period may vary depending on the location of the piece, if it needs to be picked up, or if the piece requires special packaging arrangements. If the client requests a grouping of lots to save on transport costs, we will wait until we have received all the lots and then arrange the delivery.
  • Do I need to register on the web to be able to place bids?
    User registration needs to be made through our website. If you do not have a computer or you have any difficulties, you can call us or send an email to admin@setdart.com, and we will guide you through the process. If you fill out the form included on this page with your personal data, we can register you on your behalf. 
  • Is there a way I can receive an email alert if a piece by a particular author is auctioned?
    You must be registered as a user. Once connected, you will be able to access MY ALERTS. In this section you can enter the search terms for your alert. Setdart will automatically send you an email when an auction lot matches your criteria.

 

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